When you open an account with doraselot, you share certain personal information with us — and this policy explains exactly what we collect, why we hold it, and how you can review or update it at any time. Your data is connected to your account access, your wallet activity through DANA, OVO, or GoPay, and the way we keep your session running across game switches and top-ups.
Data Akun Terlindungi
DANA, OVO, GoPay
Kontrol Ada di Tangan Anda
Tersedia Sesuai Hukum Setempat
CAKUPAN KEBIJAKAN INI
Bagaimana Kami Mengelola Informasi Anda
doraselot collects the information you provide when you register and use your account — including your name, contact details, login credentials, and the wallet identifiers you connect (such as your DANA number, OVO number, or GoPay account). We also collect session data: which games you open, how long you stay, and the device type you use to access the lobby. This data lets us keep your session alive when you switch between games or change your active wallet mid-session without losing your place. We do not sell your personal information to third parties. Data is held for as long as your account remains active and for a reasonable period after closure, as required by applicable law in your region. Where local law requires us to share information with regulatory authorities, we comply — but only to the extent the law requires. Availability of this service depends on local law and eligible regions in Indonesia. We use industry-standard encryption on data in transit and at rest. If you have questions about how your data is handled, you can reach our support team through the contact paths listed on this page.
DANA
Your DANA wallet identifier is stored as a payment reference linked to your account. We do not store full wallet credentials — only the reference needed to recognise your active payment method during a session.
OVO
When you connect OVO as your active wallet, we record the association in your account profile. You can update or remove this link from your account settings at any time after login.
GoPay
GoPay payment references are handled the same way as other local wallet data — stored as an account-level reference, never shared with unrelated third parties, and visible to you in your account dashboard.
APA YANG TERCAKUP
Ruang Lingkup Kebijakan Privasi Ini
This policy applies to data you provide directly to doraselot and data we generate from your use of the platform. It does not govern how third-party services — including your e-wallet provider — handle their own data. Use the four points below to understand where this policy applies and where it ends.
Akses Akun
This policy covers all data collected when you register, log in, and manage your doraselot account — including the email address, phone number, and payment method references you provide during setup.
Aktivitas Transaksi
Records of your wallet top-up activity and session transactions are held in your account. We keep these records for account continuity purposes and to comply with applicable local requirements.
Konten Platform
Game content delivered through Microgaming, PG Soft, JDB, and Habanero sits on those providers' own systems. This policy covers how we store your interaction data, not how those studios manage their own platforms.
Layanan Pihak Ketiga
DANA, OVO, and GoPay operate under their own privacy policies. When you initiate a payment, your transaction data passes through their systems under their terms — not ours. We recommend reviewing each provider's policy.
HAK ANDA ATAS DATA
Tindakan yang Bisa Anda Ambil
You have direct control over the information tied to your doraselot account. After login, your account dashboard shows the current state of your profile, connected wallets, and transaction history — you do not need to contact support to view these records. If any detail is incorrect, you can update most fields directly from the account settings page. For changes that affect identity verification (such as your registered name or primary contact), submit a correction request through our support channel and we will process it in line with applicable local requirements. If you want to ask a question about how a specific piece of data is used, or if you want to request that we remove your data following account closure, contact our support team using the paths listed in the Support section below. We aim to respond to data-related requests within a reasonable period, and we will let you know if local law affects what we can do.
Lihat Catatan Anda
Log in and open your account dashboard. Your profile data, wallet references, and session history are visible there — no support request needed to review them.
Koreksi Detail Akun
Most account fields can be edited directly from settings. For identity-linked fields, raise a correction request with our support team and we will handle it according to the verification steps shown in your account.
Ajukan Pertanyaan Data
If you are unsure why a specific data point is held, or how it is used, reach out through the support contact listed on this page. We will give you a clear, specific answer.
Minta Penghapusan Data
After you close your account, you can request removal of your personal data by contacting support. We will confirm what we can remove and flag anything we are required to retain under applicable local law.
HUBUNGI TIM KAMI
Jalur Kontak untuk Pertanyaan Privasi
If this policy raises a question we have not answered here, or if you need to raise a data request, these are the contact paths available to you. Each route connects you to the same support team — choose whichever fits how you prefer to communicate.
Dukungan Langsung
Send your privacy question through the live support link in your account dashboard. This is the fastest path for data correction requests and wallet-reference queries.
Email Dukungan
For detailed data requests — including closure and removal requests — use the support email address listed in your account profile under Contact Us. Include your registered account email in the message.
Pusat Bantuan
The Help Centre in your account lists common privacy questions and the current status of any open support request. Check there first if you submitted a request and are waiting for a response.
KEAMANAN DAN RETENSI DATA
Cara Kami Menjaga Keamanan Data Anda
Data security at doraselot starts with encryption: all data moving between your device and our platform is encrypted in transit, and stored data is protected at rest using current industry standards. Cookies are used to maintain your login session and to remember your active wallet selection — so switching from DANA to OVO mid-session does not drop your place in the lobby. You can manage cookie preferences through your browser settings; disabling session cookies will affect login continuity. We retain account data for as long as your account is active, plus the period required by applicable local law after closure. For any data concern not covered by your account settings, use the support contact paths on this page.
Enkripsi Data
Data in transit between your device and doraselot is encrypted. Stored information — including wallet references for DANA, OVO, and GoPay — is protected at rest. We do not store full payment credentials.
Cookie dan Sesi
We use session cookies to keep your account active across game switches. These cookies do not track activity outside our platform. You can adjust cookie settings in your browser, though this may affect session continuity.
Retensi Data
We hold your data for as long as your account is open and for the period required by applicable local regulation after closure. After a deletion request is confirmed, we remove what local law allows us to remove.
Perubahan Kebijakan
When this policy changes, we will note the update in your account dashboard and update the version date on this page. Continuing to use the platform after a policy update means you accept the revised terms.
PERTANYAAN UMUM PRIVASI
Pertanyaan yang Sering Diajukan tentang Privasi
Here are the questions we hear most often about how doraselot handles your data. If yours is not listed, contact support through your account dashboard.
What personal data does doraselot collect when I register?
We collect your name, contact details, login credentials, and the wallet reference you connect — for example, your DANA, OVO, or GoPay account identifier. We also log session activity such as game access and device type to maintain account continuity.
Can I see all the data doraselot holds about me?
Yes. Log in and open your account dashboard to view your profile, connected wallet references, and transaction history. This information is available to you directly without needing to contact support first.
How do I correct wrong information in my account?
Most fields can be edited directly from your account settings page after login. For identity-linked fields, submit a correction request to our support team. The steps and verification required are shown inside your account.
Does doraselot share my data with DANA, OVO, or GoPay?
When you initiate a transaction, the necessary payment reference passes through your chosen wallet provider. Each provider — DANA, OVO, GoPay — operates under its own privacy policy. We recommend reviewing their terms separately. We do not share data with them for marketing purposes.
How long does doraselot keep my data after I close my account?
We retain data for the period required by applicable local law in Indonesia after account closure. Once that period passes and a deletion request is confirmed, we remove what we are legally permitted to remove. We will tell you clearly if something must be retained.
Who do I contact if I have a privacy concern doraselot has not addressed?
Use the live support link in your account dashboard for fast responses, or the support email listed under Contact Us in your account profile. Include your registered email address in any data-related request so we can locate your records accurately.
Sports / Mobile